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The Shield you can trust for your Secure Online Payments
Payguard is redefining online payments with a strong focus on security, trust, and transparency. As a payment service facilitator and gateway, we provide businesses and individuals with a secure and seamless way to process transactions.
Now available on all mobile app stores.
How PayGuard Works
PayGuard provides a seamless and secure shopping experience, ensuring both buyers and sellers are protected throughout the transaction. Here’s how it works:
Step
01
Trade Agreement
Buyer and seller connect online and agree on transaction terms
Step
02
Start Transaction
Select "I am Buying" or "I am Selling" to initiate
Step
03
Product Details
Provide product details with supporting images
Step
04
Merchant Review
Seller reviews and approves transaction details
Step
05
Payment & Dispatch
Buyer pays and seller receives dispatch notification
Step
06
Delivery & Release
Buyer confirms delivery for fund release to seller
Step
07
Dispute Resolution
PayGuard team assists in resolving any issues
Need Help with a Transaction?
Our Conflict Resolution Process ensures fair outcomes for both buyers and sellers. We mediate disputes and protect your interests through a transparent, step-by-step approach.
Step
01
Dispute Initiation
The buyer raises a dispute and provides a reason.
Step
02
Self-Resolution Window
The seller is notified and given 72 hours to resolve the issue with the buyer. If resolved, the buyer withdraws the dispute, and funds are released.
Step
03
Dispute Resolution
If unresolved, the dispute is escalated to Payguard’s team, which reviews the evidence and determines a fair outcome—either refunding the buyer or paying the seller.